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Comment by survirtual

Yeah, except they leak customer data regularly and have offshored tons of customer service to India -- including onboarding. When I tried to sign up, they didn't know what an esim was and wanted my SSN, along with other data that could easily be used to steal my identity. I don't want to spend my days arguing with people, definitely not about the existence of esim; but I did that day. It went all the way up their customer service management chain.

T-Mobile is also completely hit or miss with service. If you are in a location where it works, fine. Good luck if you travel.

If you can tolerate T-Mobile, Google Fi is better in almost every way security wise -- and I am very anti-google services these days. It uses the T-Mobile network.

As for me? ATT has provided the best service of any carrier while traveling, so I will use them. When I need security, I flip on my VPN.

parent survirtual 3 years ago

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