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Comment by zxcvbn4038

I think people really must not appreciate booking.com. My wife strayed from the formula, booked directly with major chain, used loyalty points to book a stay at a European hotel they operate. Got charged full price by the hotel, got charged for a number of meals she didn’t have, and we’ve been dealing with that since September 2022. When we have problems with reservations we made through booking.com, and post Covid a lot of hotels seem to overbook so we’ve rolled in and found we have no place to stay on several occasions, it’s just single phone call to booking.com resolve the issue. I don’t know what booking’s cut is but they earn every penny.
parent zxcvbn4038 3 years ago

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