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Tell HN: Do Not Use Docusign

For the past hour I've been trying to cancel a Docusign subscription that I never even wanted in the first place.

In order to cancel my subscription I was forced to open a support case. After opening one, they're asking me for all sorts of weird things such as mandatory "feedback" and made-up "security" questions. I'm still struggling to cancel my subscription and starting to give up.

A truly unethical company with horrible practices.

75 points ent101 3 years ago 49 comments

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