> For a $1T org like Amazon, these are distractions.
Until it creates enough bad press that it does move the dial.
That might sound unlikely but it can be death by 1000 cuts. I believe the groundswell of dislike for Google among the tech literate had it's roots in the Reader shutdown.
The tech literate advise friends and family - so their influence is higher than the raw numbers suggest.
You can burn good will but it's very difficult to get it back. Amazon are being criticized from multiple angles and it all adds up.
Until it creates enough bad press that it does move the dial.
That might sound unlikely but it can be death by 1000 cuts. I believe the groundswell of dislike for Google among the tech literate had it's roots in the Reader shutdown.
The tech literate advise friends and family - so their influence is higher than the raw numbers suggest.
You can burn good will but it's very difficult to get it back. Amazon are being criticized from multiple angles and it all adds up.