> Ask your team to perform tasks that resemble work. Common examples include presentations, diagrams, and ticket management.
I'm as salty as the next guy, but in my experience it has been the sub-par employees who are the ones that don't do this. Ticket management is not busy work, it's a necessity for everyone to keep updated. Presentations and diagrams are tools to communicate. I can safely say that by far the most waste I've ever seen has always come down to poor communication rather than anything actually business or technical related.
I'm as salty as the next guy, but in my experience it has been the sub-par employees who are the ones that don't do this. Ticket management is not busy work, it's a necessity for everyone to keep updated. Presentations and diagrams are tools to communicate. I can safely say that by far the most waste I've ever seen has always come down to poor communication rather than anything actually business or technical related.