I also had a 2016 with a bad keyboard, they replaced it for free because it was a well known terrible keyboard and it probably didn't hurt that it was still under applecare. I continued to use that laptop into 2019, it did need a battery replacement (it got puffy, it happens) that I paid for out of pocket. Then I gave that laptop to a friend and she used it until she finally thought it was too slow/big (it was a 15") and bought a used air.
A failure != a brand new laptop, especially with applecare.
IMO chromebooks are worse but cheaper so you feel better just tossing them out. Windows laptops are worse .. so your position is Apple sux bucause the laptops fai sometimes. But window laptops fail more ... so ...
so what? Hardware fails sometimes, Apple has great support and actually own up to defective products. Sure I'm a little miffed that I can't generally fix them myself (and especially miffed that they solder storage onto a mainboard and don't use something like m.2). But every last apple laptop i've owned that I have replaced for speed reasons has gone to someone else who's used it for years after i've been done with it. (Well save one that took an unfortunate tumble into a lake.. no saving that one, RIP last macbook I ever owned with an optical drive)
A failure != a brand new laptop, especially with applecare.
IMO chromebooks are worse but cheaper so you feel better just tossing them out. Windows laptops are worse .. so your position is Apple sux bucause the laptops fai sometimes. But window laptops fail more ... so ...
so what? Hardware fails sometimes, Apple has great support and actually own up to defective products. Sure I'm a little miffed that I can't generally fix them myself (and especially miffed that they solder storage onto a mainboard and don't use something like m.2). But every last apple laptop i've owned that I have replaced for speed reasons has gone to someone else who's used it for years after i've been done with it. (Well save one that took an unfortunate tumble into a lake.. no saving that one, RIP last macbook I ever owned with an optical drive)