Having a limit of 5 million files is perfectly reasonable. Failing to document that such a limit exists and refusing to publicly confirm it (which apparently is STILL the case) is extraordinarily poor customer service/communication.
Google KEEPS setting new records for poor customer communication, to the point where I (and much of the HN crowd) now expect it. Android developer banned from the app store? There is no meaningful way to appeal but you'll probably never be able to find out why. Your best hope is to post on HN and hope someone with power at Google notices.
Leadership at Google ought to recognize this; they ought to make an effort to improve the channels by which "customers" can communicate with Google. But I see no signs that they are even aware of the issue; I see no effort to change anything.
I would try to tell them but... there's no communication channel. Maybe I should post about it on HN.
Google KEEPS setting new records for poor customer communication, to the point where I (and much of the HN crowd) now expect it. Android developer banned from the app store? There is no meaningful way to appeal but you'll probably never be able to find out why. Your best hope is to post on HN and hope someone with power at Google notices.
Leadership at Google ought to recognize this; they ought to make an effort to improve the channels by which "customers" can communicate with Google. But I see no signs that they are even aware of the issue; I see no effort to change anything.
I would try to tell them but... there's no communication channel. Maybe I should post about it on HN.