I just canceled my X1-Carbon order. Just spend some time on the Bambu Labs subreddit and you will see a lot of frustrated owners. It is insanely loud, and it seems unreliable and buggy.
I have owned a lot of printers over the years, and the only printers I, or any of my colleagues come back to are Prusa printers. They are incredibly reliable. The few times we have had issues with a part, we have been able to print a replacement. I am constantly excited by fancy new printers that all promise to be the next big thing, and stupidly keep buying them.
I will take Prusa's amazing customer support, a product I know I will be able to upgrade when they release the next iteration, and the company that has the best free software as well (the Bambu is just a forked version of Prusa's slicer).
I have owned a lot of printers over the years, and the only printers I, or any of my colleagues come back to are Prusa printers. They are incredibly reliable. The few times we have had issues with a part, we have been able to print a replacement. I am constantly excited by fancy new printers that all promise to be the next big thing, and stupidly keep buying them.
I will take Prusa's amazing customer support, a product I know I will be able to upgrade when they release the next iteration, and the company that has the best free software as well (the Bambu is just a forked version of Prusa's slicer).