I wouldn't go so far as to say they're exceptional. They're gaining good graces for developers by offering a bunch of free (for now) tools that people like. But most of their big breadwinner software is still abysmal to use.
I just tried cold starting Word and getting into a blank document on my i9 MacBook Pro and it took about 15 seconds. Windows is increasingly a dystopian user tracking and ad serving platform that happens to run the applications you need, and they still constantly break basic system functions. For a while I couldn't open jpegs in the built-in photo preview app. I gave Edge a shot for a good 6 months or so and eventually gave up because they kept breaking basic functionality that I never saw broken in Chrome (there was literally a month or two point in time where if you grabbed the scrollbar and dragged it, the bar would disappear, jutting the entire page sideways and breaking scrolling until you closed the tab and reopened it. This is on the default, built-in OS browser!) Also, my god, their SSO experience is so clunky and prone to breaking.
I just tried cold starting Word and getting into a blank document on my i9 MacBook Pro and it took about 15 seconds. Windows is increasingly a dystopian user tracking and ad serving platform that happens to run the applications you need, and they still constantly break basic system functions. For a while I couldn't open jpegs in the built-in photo preview app. I gave Edge a shot for a good 6 months or so and eventually gave up because they kept breaking basic functionality that I never saw broken in Chrome (there was literally a month or two point in time where if you grabbed the scrollbar and dragged it, the bar would disappear, jutting the entire page sideways and breaking scrolling until you closed the tab and reopened it. This is on the default, built-in OS browser!) Also, my god, their SSO experience is so clunky and prone to breaking.