I have a client who I first picked up over four years ago. As it was one of my first consulting gigs, the hourly was low, $25 an hour. Since then I have gained many higher paying customers. I brought up the idea of raising the price and it was quietly swept under the rug. They are now nitpicking at a minimum of one hour billed for one-off projects. They also are expecting unrealistic lead times (i.e. requesting work to be done within the next two hours at 7pm)
Should I drop them? Any advice would be appreciated.
Should I drop them? Any advice would be appreciated.