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Comment by pessimizer

> When something breaks or they have an idea that isn’t in a nearby menu, they call a nearby programmer for help.

No they don't. Normal people don't have programmers on call. They google the error message and do whatever the classiest-looking page they find tells them to do, which usually starts with opening the Control Panel. Honestly, the same thing that programmers do when they hit something they don't understand, except programmers are better evaluators of classiness irt help pages (due to the mental model.).

parent pessimizer 3 years ago

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