The expectation with AWS and GCP is that the constant intermittent failures are shouldn’t be visible to end users. * So filing tickets is a big difference in user requirements.
* Though GCP (back when it was just AppEngine) wasn’t always this way and as GAE users inside Google we had to write our own code for what we expected to fail, retries, backoffs etc.
* Though GCP (back when it was just AppEngine) wasn’t always this way and as GAE users inside Google we had to write our own code for what we expected to fail, retries, backoffs etc.