Comment by trdtaylor1

You are not wrong; I did not think about this until you brought it up but it's a great plan to wrap nearly free customers, then get in bed with Health Insurers to reduce cost of care by recording and transcribing all doctor conversations, then alerting to possible fraud or excessive care based on patient input against your huge DB of patient interactions. Historically recording of the patient DR interaction has always been incredibly hard sell to do for the management types. Then insurers mandate chat capture with the visit summary billed to them. Love it!