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Comment by pcarolan
The problem was the community (or lack of). This was *their* bank. These are the titans of Silicon Valley and they couldn't get together in a room and work it out. Instead everyone took to Twitter. To call it a prisoner's dilemma is a straw man because it implies they couldn't have picked up the phone and called each other. It was a failure to have a group of professionals with mutual interests work it out together. It was a failure that an adult didn't step up. There was a moment in which this could have been staved off, but the integrative fabric of the community wasn't strong enough to hold it together. I don't blame anyone individually, but I am taking the note from the postmortem to make sure I'm building closer ties to the people around me I depend on.