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Comment by kornish

One danger of chargebacks: companies may ban your account or otherwise treat your activity as fraud. It can be extremely difficult to get through to a person to correct the situation.

I know a couple folks who still can't use Lyft, for instance, because they charged back an NYC Citibike subscription. You can allegedly cancel a Citibike subscription by contacting customer support — but after no response, they issued a chargeback and Lyft banned them a couple days later. Since the accounts are tied to the phone number, they simply can't use the service.

Support actually managed to reverse the ban for a few days, but then it was re-triggered (presumably by some automated system).

parent kornish 3 years ago

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