Comment by Twirrim

From my experiences working there, AWS is a feature mill. They've built their entire sense of self around shipping features. Stuff for Jeff Barr to blog about (that's no diss on Jeff, I think he does an awesome job). They can't get off that horse they've decided to ride because they're concerned if they do they'll be seen as having stopped innovating, but they're also not willing to provide headcount to meet both innovation goals and properly look after what they've already got.