Recently a host charged me a cleaning fee, left me a negative review about not cleaning. I requested that the cleaning fee be refunded, since it was clearly fraudulent. AirBnB declined to refund the cleaning fee. I will never use them again.
I wonder what can be done to prevent companies like AirBnB, PayPal from becoming so user-hostile over time.
Recently a host charged me a cleaning fee, left me a negative review about not cleaning. I requested that the cleaning fee be refunded, since it was clearly fraudulent. AirBnB declined to refund the cleaning fee. I will never use them again.
I wonder what can be done to prevent companies like AirBnB, PayPal from becoming so user-hostile over time.