>Consider that if our hero disappears on a months-long backpacking adventure in Europe and without her to save the day our velocity slows to a crawl, we've stumbled upon a systemic reliance that reveals deeper fragility.
>As such generally we want to discourage a culture of heroism and seek to build systems and processes that don't require it.
The economy runs on heroism. If you don't believe me, see how central planning went in the last century
I have seen heroes quit because of decreased comp leading to huge revenue loss. I have also seen extremely expensive but predictable (often in that they don't deliver) "systems and processes"
>As such generally we want to discourage a culture of heroism and seek to build systems and processes that don't require it.
The economy runs on heroism. If you don't believe me, see how central planning went in the last century
I have seen heroes quit because of decreased comp leading to huge revenue loss. I have also seen extremely expensive but predictable (often in that they don't deliver) "systems and processes"
This post speaks to cushy managerialism