> The site’s real-life moderators are Daniel Gackle and Scott Bell, two wildly polite old friends. […] Gackle and Bell, by contrast, practice a personal, focussed, and slow approach to moderation, which they see as a conversational act. They treat their community like an encounter group or Esalen workshop; often, they correspond with individual Hacker News readers over e-mail, coaching and encouraging them in long, heartfelt exchanges.
My impression is that it's just an old-fashioned manual process.
> The site’s real-life moderators are Daniel Gackle and Scott Bell, two wildly polite old friends. […] Gackle and Bell, by contrast, practice a personal, focussed, and slow approach to moderation, which they see as a conversational act. They treat their community like an encounter group or Esalen workshop; often, they correspond with individual Hacker News readers over e-mail, coaching and encouraging them in long, heartfelt exchanges.
My impression is that it's just an old-fashioned manual process.