Comment by 9erdelta

Anecdotally, I stopped using TurboTax (after using it for 8 years) for 2 reasons. I was never confident that my tax situation was being handled correctly. The UI is noisy, the explanations don't explain. So I would buy audit insurance just in case. The second reason, it was slow and navigating between pages and sections was annoying. So now I pay a real person to do my taxes. It takes a quarter of the time, costs about the same as TurboTax + audit insurance, and now I now longer stress about taxes.