I suspect we're seeing more and more of these issues due to corner cutting in various industries. Air travel has already been a tight margin industry and take at look at all the air related issues we've seen recently, from FAA systems down to mass cancelations due to infrastructure to the recent runway conflicts and accidents we've seen.
Speaking from anecdotal experience, over the years this constant push for more complex and efficient work from individuals has lead to me cutting more corners than I ever wanted to and producing more questionable products and services in the name of efficiency. Hiring contract workers for some household work I've done seems to be a lot of the same as well.
I think we as a society need to come to the realization that growth demands can't always be met by piling more costs and work on people. Much of that rock has been squeezed dry, we need to start looking and managing expectations based on growth from new innovative process changes, technology, or shifts in cultural expectations as far as growth goes, at least that's my opinion for whatever it's worth.
Speaking from anecdotal experience, over the years this constant push for more complex and efficient work from individuals has lead to me cutting more corners than I ever wanted to and producing more questionable products and services in the name of efficiency. Hiring contract workers for some household work I've done seems to be a lot of the same as well.
I think we as a society need to come to the realization that growth demands can't always be met by piling more costs and work on people. Much of that rock has been squeezed dry, we need to start looking and managing expectations based on growth from new innovative process changes, technology, or shifts in cultural expectations as far as growth goes, at least that's my opinion for whatever it's worth.