"Where work happens" was the funniest tagline for Slack, because it's really more of a social network that distracts people and promotes unstructured back-and-forth.
If you're interested in learning about how decreasing barriers to communication in workplaces have resulted in over-communication and poor processes, check out the book A World without Email by Cal Newport. I highly recommend it.
Chat engages the small percent of active participants, but neglects people who are too busy (e.g., doing work) to follow along with the streams. This is a problem at work, but also in online communities like Discord. That's why I'm working on a threaded, forum-like communication tool. I'm focused on online communities as the first use case (e.g., investor networks or professional groups), but I hope companies start to adopt it for internal communications, too. https://www.booklet.community
Related, I found the article's discussions of Jira and Trello interesting. Modern project management hates ambiguity. So, all projects need to be broken down into tasks and acceptance criteria ASAP. But, this means that you have bloated backlogs reflecting yesteryear's priorities. We conflate "not forgetting things" with "obligations", and that is where a lot of this bloat comes from.
If you're interested in learning about how decreasing barriers to communication in workplaces have resulted in over-communication and poor processes, check out the book A World without Email by Cal Newport. I highly recommend it.
Chat engages the small percent of active participants, but neglects people who are too busy (e.g., doing work) to follow along with the streams. This is a problem at work, but also in online communities like Discord. That's why I'm working on a threaded, forum-like communication tool. I'm focused on online communities as the first use case (e.g., investor networks or professional groups), but I hope companies start to adopt it for internal communications, too. https://www.booklet.community
Related, I found the article's discussions of Jira and Trello interesting. Modern project management hates ambiguity. So, all projects need to be broken down into tasks and acceptance criteria ASAP. But, this means that you have bloated backlogs reflecting yesteryear's priorities. We conflate "not forgetting things" with "obligations", and that is where a lot of this bloat comes from.