> The fact is, if I wanted to pay you, I could. I could even give you raises. But once again, that is not the economic reality we face. And so we must make hard choices.
Maybe I've hung around in the wrong circles too much recently, but this hit me hard. This is basically how the reasoning behind all top management decisions have been communicated to me in the past year:
"There is indeed a clearly better alternative course of action that we should take. You're right in that it would be trivial to adopt and we would all be happier from it, with more satisfied customers. The fact is that's not what we have chosen in reality, so we must shoulder the heavy burden of choosing the inferior alternative and give it our best shot."
Maybe I've hung around in the wrong circles too much recently, but this hit me hard. This is basically how the reasoning behind all top management decisions have been communicated to me in the past year:
"There is indeed a clearly better alternative course of action that we should take. You're right in that it would be trivial to adopt and we would all be happier from it, with more satisfied customers. The fact is that's not what we have chosen in reality, so we must shoulder the heavy burden of choosing the inferior alternative and give it our best shot."
Way to motivate a decision!