Wouldn’t you be measuring the interaction with the ordering device? How can I rate the experience if I didn’t interact with the Barista yet?
One of my general problems with tipping is that I have to tip before someone makes the drink. Then end up with burned coffee I tipped for. This feels the same.
One of my general problems with tipping is that I have to tip before someone makes the drink. Then end up with burned coffee I tipped for. This feels the same.