Comment by midoridensha

The article discusses the picture-phone in 2001 as if it's commonplace technology today, but it really isn't. It's available, but people don't actually use it much outside of Zoom meetings for work. I've tried getting my family to use video chats to keep in touch since I live so far away from them, and either they can't be bothered (they just want to use voice, no video, and even this is rare), or they use their phone held in their hand so all I see is a blurry, shaky image far worse than the worst shaky-cam movie you can think of. We have the technical means to have great video chats, but we don't really use them; instead, people now prefer to communicate solely by text message, so we're effectively going back to something like a fancy telegraph.