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I was unwittingly signed up for Amazon Music Unlimited

Got a doozy of a dark pattern from Amazon today. I'm not sure that my order is relevant, but I ordered a cheap clip contact microphone for a tuner. I placed the order and received the confirmation email as expected, but I also received a "Welcome to Amazon Music Unlimited" email as well. I assume I left some box checked or something that I failed to opt out of, but I never saw it. This was a 90 day trial after which it would charge me $9/month. I immediately went to cancel and then got several "are you sure" dialogs with up-sells and confusingly designed buttons to try and get me to keep the service (or even sign up for a higher charged one).

I have to say that although Amazon has fallen quite far in my estimation in the last few years, this is something else - it feels like they'll be hocking magazine subscriptions at me next.

Keep an eye on your subscriptions and credit cards - and I'll be canceling my Prime membership of over a decade. I was on the fence and have been meaning to, but this seals it.

50 points hotpotamus 3 years ago 34 comments

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