Repairability is orthogonal to reliability and I've only brought up complaints about the former. This dichotomy you're trying to establish doesn't have any grounding in reality.
All that repair shops can do is provide commentary and inform consumers about whether the OEM is serious about repair or whether they're just greenwashing their image and by all accounts, Apple's self-service repair program is about as anemic as their Apple authorized service provider program.
All that repair shops can do is provide commentary and inform consumers about whether the OEM is serious about repair or whether they're just greenwashing their image and by all accounts, Apple's self-service repair program is about as anemic as their Apple authorized service provider program.