> This last example is a particularly hot topic for us on the intranet team. Every single week we receive requests to create a 'one-stop shop', a 'hub', a 'single front door' or a 'portal'.
I too was on an intranet team, and I too often received requests for a "portal". It took me a long time to grasp why they were so fond of that word. Was a "portal" subtly different from a "page" or "site"? After many years, I concluded that a "portal" is a page with a bunch of links on it --- a hypertextual table of contents, if you will, for the requester's department or project.
I did not work in government, just for a large company. This article is useful because highfalutin language is commonplace in any bureaucracy.
I too was on an intranet team, and I too often received requests for a "portal". It took me a long time to grasp why they were so fond of that word. Was a "portal" subtly different from a "page" or "site"? After many years, I concluded that a "portal" is a page with a bunch of links on it --- a hypertextual table of contents, if you will, for the requester's department or project.
I did not work in government, just for a large company. This article is useful because highfalutin language is commonplace in any bureaucracy.