I have a startup in the field of automated trading. It has invoices for both hardware and software, which are sent separately. With the growth of the audience, I have a problem with invoices. Especially at the end of the month it's like an increasing headache.
I have to manually search for each customer's card, look for the tariff plan that they use, the number of days of using the service, what discounts and promotions apply to them, and so on. I also need to keep in mind various personal arrangements.
Moreover, after sending invoices, I have to manually check the transfer of money, sometimes several times a day. If the money has not been received from the customer, I personally contact them again and check whether the invoice has been lost.
I'm thinking about the option of using billing platforms. I am currently considering ChargeBee or Rainex on top of Stripe. I've looked through Stripe and feel that just the platform isn't enough for complex management of payments, subscriptions and other options.
Have you ever experienced the same pain in your business?
I have to manually search for each customer's card, look for the tariff plan that they use, the number of days of using the service, what discounts and promotions apply to them, and so on. I also need to keep in mind various personal arrangements.
Moreover, after sending invoices, I have to manually check the transfer of money, sometimes several times a day. If the money has not been received from the customer, I personally contact them again and check whether the invoice has been lost.
I'm thinking about the option of using billing platforms. I am currently considering ChargeBee or Rainex on top of Stripe. I've looked through Stripe and feel that just the platform isn't enough for complex management of payments, subscriptions and other options.
Have you ever experienced the same pain in your business?