> We do not hold any user funds for any reason other than fraud prevention.
Ah yes, the things we do for "fraud prevention". I get that regulations might have Stripe's hands tied, but to say that the users posting their frustrations with frozen payouts are almost always fraudulent is a straight up lie. They might have triggered "fraud prevention" flags imposed by regulations on your system, but the majority are not fraudulent themselves (including me, who's had payouts frozen multiple times by both Stripe and Shopify, which I assume uses Stripe as a backend). We keep getting flagged and then "ok'd" by you guys almost twice each year. It's incredibly frustrating.
Ah yes, the things we do for "fraud prevention". I get that regulations might have Stripe's hands tied, but to say that the users posting their frustrations with frozen payouts are almost always fraudulent is a straight up lie. They might have triggered "fraud prevention" flags imposed by regulations on your system, but the majority are not fraudulent themselves (including me, who's had payouts frozen multiple times by both Stripe and Shopify, which I assume uses Stripe as a backend). We keep getting flagged and then "ok'd" by you guys almost twice each year. It's incredibly frustrating.