Comment by tylercubell

I placed my first-ever order on the Google store last year for a Pixel phone. Then a FedEx employee left a voicemail asking suspicious questions about my package. Then my phone went missing. FedEx later said they had no record of an employee calling me and would "investigate". It took two weeks of relentlessly following up to get a replacement. FedEx was never able to locate my stolen/missing phone. Never order directly from Google and avoid FedEx at all costs.