I’m going to pull another quote from that section that I think also supports the idea. There are specific cases cited in the book… I just don’t think copying an entire section of a book will be as helpful at getting the ideas out here:
> “Dr. Wiener[0] worried, and I agree, that the paradox of automation is that it often lowers a pilot’s workload when that load is already low. And it sometimes increases the workload in the cockpit when it is already high… For those who believe technology is the answer to everything, [he] would offer data to prove that isn’t the case. He said that automated airplanes with the highest technologies do not eliminate errors. They change the nature of the errors that are made. For example, in terms of navigational errors, automation enables pilots to make huge navigation errors very precisely… Dr. Wiener is not antitechnology, and neither am I. But technology is no substitute for experience, skill, and judgment.”[1]
[0] “Earl Wiener, Ph.D., a former Air Force pilot who is now retired from the University of Miami’s department of management science. He is renowned for his work in helping us understand aviation safety.”[1]
[1] Sully: My Search for What Really Matters by Chesley B. "Sully" Sullenberger III, Jeffrey Zaslow
https://a.co/gRNJtON
> “Dr. Wiener[0] worried, and I agree, that the paradox of automation is that it often lowers a pilot’s workload when that load is already low. And it sometimes increases the workload in the cockpit when it is already high… For those who believe technology is the answer to everything, [he] would offer data to prove that isn’t the case. He said that automated airplanes with the highest technologies do not eliminate errors. They change the nature of the errors that are made. For example, in terms of navigational errors, automation enables pilots to make huge navigation errors very precisely… Dr. Wiener is not antitechnology, and neither am I. But technology is no substitute for experience, skill, and judgment.”[1]
[0] “Earl Wiener, Ph.D., a former Air Force pilot who is now retired from the University of Miami’s department of management science. He is renowned for his work in helping us understand aviation safety.”[1]
[1] Sully: My Search for What Really Matters by Chesley B. "Sully" Sullenberger III, Jeffrey Zaslow https://a.co/gRNJtON