> If instead, I just open the convo with a drawn-out description of the issue i need help with, I'm kind of stuck after firing off a message to the first person.
Succinctly, your whole strategy is wrong. Instead of round-robin'ing your way around the people, you should be broadcasting your message to an appropriate channel set to the group of people that can respond to your query.
Succinctly, your whole strategy is wrong. Instead of round-robin'ing your way around the people, you should be broadcasting your message to an appropriate channel set to the group of people that can respond to your query.