Honestly, this isn’t surprising. Typically external process change struggles to take root because the person isn’t there long enough to really understand the team, the problems, the culture, etc.
I don’t think this is the consultant’s fault, either. Usually the company doesn’t want to pay the money or time to do this.
I don’t think this is the consultant’s fault, either. Usually the company doesn’t want to pay the money or time to do this.