I am, for better or worse, a "heavy user" of the McDonald's app. And unfortunately, all this architecture somehow still misses so many usability issues. The most annoying one, is that the app always defaults to the closest location "as the bird flies." Despite the fact that I have "favorited" a different store, and also my last 5 or 10 orders were placed at this favorite store, the app ALWAYS defaults to the first store, which may be a tenth of a mile closer but has three additional traffic lights and twice the traffic.
The app is also wildly inaccurate with store open/close times (in both directions -- sometimes it tells you a 24-hour store is "currently closed"), and the in-store employees are often confused how to ring up or serve a mobile order.
But the deals are good. BOGO QPCheese just about every day.
The app is also wildly inaccurate with store open/close times (in both directions -- sometimes it tells you a 24-hour store is "currently closed"), and the in-store employees are often confused how to ring up or serve a mobile order.
But the deals are good. BOGO QPCheese just about every day.