My team tested Taiga on a small project. It did not work for us, with a half dozen users of mixed sophistication. Those of us who know our way around these kinds of tools could make it work, but also felt the problems that newer users could not resolve.
- The "Save" icon is tiny and hard to find in some layouts (right hand gutter, near the top and far away from your linear text entry flow). It's a floppy disk! Navigating away does not warn you that you have unsaved edits.
- Issues can be converted to Stories after review. Great. But there is no indication that the Issue has been converted, and reporters can continue to edit Issues, and the changes are not synced to the new Story item. This was very confusing for some people, and created way more friction than could be reasoned away.
- Information density was OK with a small quantity of items/comments/etc, but too sparse for a confident view with large quantities.
We moved this project over to test GitHub Projects, which is an improvement but also lacking in some important (different) areas.
...
All of these tools have always sucked on some or several dimensions. It's probably impossible to not suck.
JIRA can be made to work, though I will never do so again.
Pivotal Tracker is solid but overwhelming for reporters/casual users, and requires custom code to integrate with GitHub (but API is decent).
Sometimes I miss Trac and Redmine, if only because anything that bothered me enough could be fixed in our self-hosted instance.
- The "Save" icon is tiny and hard to find in some layouts (right hand gutter, near the top and far away from your linear text entry flow). It's a floppy disk! Navigating away does not warn you that you have unsaved edits.
- Issues can be converted to Stories after review. Great. But there is no indication that the Issue has been converted, and reporters can continue to edit Issues, and the changes are not synced to the new Story item. This was very confusing for some people, and created way more friction than could be reasoned away.
- Information density was OK with a small quantity of items/comments/etc, but too sparse for a confident view with large quantities.
We moved this project over to test GitHub Projects, which is an improvement but also lacking in some important (different) areas.
...
All of these tools have always sucked on some or several dimensions. It's probably impossible to not suck.
JIRA can be made to work, though I will never do so again.
Pivotal Tracker is solid but overwhelming for reporters/casual users, and requires custom code to integrate with GitHub (but API is decent).
Sometimes I miss Trac and Redmine, if only because anything that bothered me enough could be fixed in our self-hosted instance.