I feel like people are expecting a computer program to produce perfect, error-free output at all times. Then, when a program is developed which presents itself like a human, we apply the same ideas that all output should be perfect.
We do not apply those same rules to people, we acknowledge that people provide imperfect answers and are used to fact checking them.
Maybe we just need to adjust our mental models when working with technology that works a little like a human? Forget implicit trust, verify important details, etc etc. Presume the "AI" works like a human and the workflow makes more sense.
We do not apply those same rules to people, we acknowledge that people provide imperfect answers and are used to fact checking them.
Maybe we just need to adjust our mental models when working with technology that works a little like a human? Forget implicit trust, verify important details, etc etc. Presume the "AI" works like a human and the workflow makes more sense.