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Comment by RHSeeger

> It just manages itself, and all that hard problems (backups, updates, ease of use, experience homogenity, etc.) are solved.

My wife switched away from an iPhone an an Android device less than a year ago exactly because this _wasn't_ the case.

- Restore from backup failed... pretty much impossible to solve as far as we could tell

- Tell iTunes what songs you want loaded onto your phone and sync. Then leave the house and it downloads some of the songs off the internet, because it _didn't_ actually sync them to the phone. It just loads a placeholder. Pretty severe impact for someone not on an unlimited plan.

- Ran into a problem and had to get the music library from itunes/phone. I don't recall the exact details (it was years ago), but every song had been renamed to some random alphanumeric string. It took a long time to fix them.

Honestly, it was one long series of the system doing something that clearly wasn't what she, as the user, would expect (or exactly _not_ what she told it to do).

parent RHSeeger 3 years ago

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