Can they use it to chat with classmates from high school? Given my parents generation (Boomer, born 1948), they're mostly all on Facebook, so they either use Facebook groups+Messenger, SMS, or email (yikes!). Family chat is just on a giant SMS chain, which admittedly is awkward as there are several "sub-chains" with some people removed.
Or is my family just weird in their chat preferences?
Or is my family just weird in their chat preferences?