There is no requirement to automate GDPR requests.
However all organisations must be able to handle GDPR requests via any communication channel. Eg. They need to treat a data deletion request sent via twitter DM as a valid request if they have an official Twitter presence.
It is insufficient to require the customer fill out a special web form.
However all organisations must be able to handle GDPR requests via any communication channel. Eg. They need to treat a data deletion request sent via twitter DM as a valid request if they have an official Twitter presence.
It is insufficient to require the customer fill out a special web form.