If you have a high-documentation culture, you must have documentation enforcer roles. It's crazy to think you would have a library without librarians to run it.
There must be people who sole role in the company is to spend time on each team (in sequence) trying to follow or review their docs and get X running "like the docs say"
This group of enforcers will contain a variety of people from tech, legal, customer service, and other backgrounds who can spot trash (in their area of expertise) when they see it.
There must be people who sole role in the company is to spend time on each team (in sequence) trying to follow or review their docs and get X running "like the docs say"
This group of enforcers will contain a variety of people from tech, legal, customer service, and other backgrounds who can spot trash (in their area of expertise) when they see it.