One interesting aspect of the story is that the author was a junior at the time (almost brand new to the job, if I read it correctly), and it was one of the more experienced operators who realized it was exogenous.
in addition to being a good story about the site reliability, it's also a great lesson in the value of collaboration, mentorship, and having senior people around whom you can ask for help!
in addition to being a good story about the site reliability, it's also a great lesson in the value of collaboration, mentorship, and having senior people around whom you can ask for help!