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Ask HN: (Solved) We are sorry, but you do not have access to Gmail

RESOLVED! Thanks for all of you who pointed me to my glaring mistake to subscribe to the WRONG (read: essentials) version which provides NO email. Changed to "Workspace Business Starter" (with in intermediate step, check comments if you are stuck like me).

My vanity domain (¨Lastname¨.net) had its email hosted on gmail, for over 10 years with a lot of success.

Util I was forced to buy Workspace. Since that moment the message "We are sorry, but you do not have access to Gmail" shows with NO way to enable it.

I made the mistake of having this domain registration done with an email on this domain and have lost the password for the domain registar (NetSol).

So now I can not change the MX records (password reset only works with registered email) and I have try every single possibility to contact google: to no avail.

EVERYTHING I own (user accounts and the like) are now unavailable since I lost access to my email.

Is there any google whisperer who can help or tell me where I could find help?

I am desperate...

100 points WelcomeShorty 4 years ago 44 comments

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