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Comment by lotsofpulp

CFPB is amazing. I had an employer sponsored HSA account from PNC, and PNC reps were giving me the run around about transferring money to another HSA custodian.

Sent one message on CFPB website describing my problem, and the next day I got a call from a “VP” at PNC letting me know my issue was resolved.

A simple matter that could have been solved if PNC had intended their customer service agents to actually solve my problem, but I assume was left unaddressed because transferring funds out is not of any benefit to PNC.

parent lotsofpulp 4 years ago

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