I'm pretty salty, I've been paying for Adobe Stock for about $40/month and you get about 10 assets a month. I had 240 assets, so spent about $960 to get it. They failed to charge my credit card and now they removed all credits and said they cannot give it back.
My credit card is on file and is working fine for all other products. I basically feel robbed. It just seems silly that they cannot give the assets back. The manager told me the same thing and told me to look at the Terms of Service.
Is this my fault given they had the credit card on file and its working fine for everything else? It just seems like Adobe has zero accountability.
Also I guess a bit of a warning to anyone who has Adobe Stock, make sure your payments are being processed or they will remove years of credits... To buy the amount of credits I have on their site, it's like $3000.
My credit card is on file and is working fine for all other products. I basically feel robbed. It just seems silly that they cannot give the assets back. The manager told me the same thing and told me to look at the Terms of Service.
Is this my fault given they had the credit card on file and its working fine for everything else? It just seems like Adobe has zero accountability.
Also I guess a bit of a warning to anyone who has Adobe Stock, make sure your payments are being processed or they will remove years of credits... To buy the amount of credits I have on their site, it's like $3000.