Comment by tluyben2

PayPal is such a weird company. I was a loyal customer for 20 years until I wanted to convert my account from business to personal (I closed the business) and the site refused to do so. after months of calls with support, it became clear that no one was able to do this (something locked the flow and no one was able to see what; I guess my account was so ancient, it has some db flags no longer used but still checked by their backend?), so I asked just to terminate my account. That also was not possible. It took 6 months to figure out why; my company still existed they said; it most certainly did not. It took 2 months to find out why they thought that; apparently, somewhere in the past 20 years, they searched for my company in the NL company register and attached the wrong company number to my account. So I told them the real number and they said; now all is fine, we can even convert it to personal. 1 hour later I received an email from PayPal that I am permanently banned as I am trading with a business account of which the company no longer exists… Well done!