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Comment by blinkingled

The men are utterly failing to engage in an important process known as crew resource management, or CRM. They are failing, essentially, to cooperate. It is not clear to either one of them who is responsible for what, and who is doing what.

I have read a few other transcripts from crashed planes and this seems to be the most common and significant contributor.

I see variations of this problem almost daily in my day to day work. It strikes me so many times that people flat out refuse to communicate or do do in an extremely ambiguous fashion, people violate responsibility boundaries all the time (faux-technical people forcing technical decisions for e.g.) and that directly results in losses far greater than they should have been if there was any notion of discipline and communication.

parent blinkingled 15 years ago

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