I've never witnessed this. I still do not own a smartphone. I am actually about to activate one for the first time but I have never needed a phone for anything other than calling or texting someone. I admit that texting on my T9 keypad is a PITA but I rarely text. I had a couple throw-away phones with keypads that were nice but they are hard to find sidekick, etc...
What specific services do you depend on that require a smart phone?
What specific services do you depend on that require a smart phone?