ah, i reread my post and it lacks a lot of context and i apologize for that.
yes he and I are the only nerds in the company.
i believe the feature update gets doled out through a third party, and i am in the position to ensure that our workstations receive the feature update and troubleshoot should any issues arise. problem is, i cannot even access the program in question and am responsible to ensure a smooth transition. i just don't know where to even begin.
sorry if i had confused anybody, i myself didn't/don't understand the actions i may have to take in the case of a catastrophe.
yes he and I are the only nerds in the company.
i believe the feature update gets doled out through a third party, and i am in the position to ensure that our workstations receive the feature update and troubleshoot should any issues arise. problem is, i cannot even access the program in question and am responsible to ensure a smooth transition. i just don't know where to even begin.
sorry if i had confused anybody, i myself didn't/don't understand the actions i may have to take in the case of a catastrophe.