Stripe is extremely bad at fraud. I have a company that continues to charge my credit card monthly, their website and email do not work anymore. I continue to charge back them every single month, and Stripe continues to charge my card. This has been going on for about 7 months now. If I ask them to help, they tell me to contact AMEX, I contact AMEX they tell me to contact Stripe.
The website doesn't work, the email doesn't work, I charge it back every single month, yet Stripe doesn't care one bit.
Attempting to contact Stripe results in emails asking if I need help resetting my password (yes I legit sent an email asking for them to investigate the "company" and they sent back a reply with details on how to reset my password), to telling me to contact my credit card provider.
Honestly both companies are giant bags of turds, if you can you should look elsewhere, you can save money on almost every fee, there are alternatives to every single product they provide, and pretty much all of the alternatives are varying degrees of better or cheaper.
The website doesn't work, the email doesn't work, I charge it back every single month, yet Stripe doesn't care one bit.
Attempting to contact Stripe results in emails asking if I need help resetting my password (yes I legit sent an email asking for them to investigate the "company" and they sent back a reply with details on how to reset my password), to telling me to contact my credit card provider.
Honestly both companies are giant bags of turds, if you can you should look elsewhere, you can save money on almost every fee, there are alternatives to every single product they provide, and pretty much all of the alternatives are varying degrees of better or cheaper.